How can WebVet help you?

Pet questions or concerns?
Need vet advice?

Enjoy peace of mind from the comfort of your own home and speak with a qualified vet via video call 24/7*.

A WebVet Veterinarian can help you right now providing advice for your pet.

How does WebVet work?

WebVet makes it easy for you to get the advice you need right now.

Choose to speak to our vets via video call

You will enter our ‘virtual’ waiting room so please keep your pet nearby as one of our vets will soon be online to speak with you.

Pay for your WebVet session securely online

You will receive a prompt to pay for your session via a secure and trusted gateway. You may use credit or debit card for payment.

Get the advice you need from our friendly vets

We’ll discuss your pet’s current situation and history in order to provide you with advice and next steps for your pet’s wellbeing.

Things you should know

Speak with a qualified veterinarian via video call from only $45

Monday to Saturday (6am-7pm): $45.00
Monday to Saturday (7pm-midnight): $55.00
Sunday: $59.90
Public holidays: $69.90

Should your WebVet veterinarian advise you to bring your pet into our hospital for further examination, your WebVet fee will be deducted from the cost of this consultation if undertaken within 48 hours.

Any patient notes taken during the WebVet consult will be treated the same as if taken within clinic during a face-to-face appointment.

Please note that WebVet is not a replacement for physical examinations, but an accessible tool that complements in-clinic pet healthcare. As we are unable to physically examine the patient, we are not able to provide a confirmed diagnosis or prescribe medication.

* Between the hours of 12am to 6am AE(D)ST, WebVet provides phone numbers for emergency hospitals in respective capital cities where our emergency team will triage any concerns.

By participating in a WebVet session, you accept the following Terms of Service and agree to be bound by the Terms of Use we refer to in Clause 4 of the Terms of Service.